(FAQ)
Got Questions? We've Got Answers!
Everything you need to know about shipping, returns, and more.
Do You Offer Free Shipping?
We offer FREE Shipping.
Additionally, we offer a premium international insured shipping option at a modest charge of £2,50, which we highly recommend for priority handling and faster delivery.
How Long Does Shipping Take?
At MONDE, efficiency is our top priority.
All orders placed before 11:50 PM are dispatched from our warehouse within 24–48 hours.
Once shipped, delivery typically takes 4–10 business days.
How Do I Choose The Right Size?
Each product description includes the model’s height and size worn for reference.
We recommend following our size guide. If you’re between sizes, we suggest choosing the larger size for the best fit.
How Do I Return An Item?
If you accidentally ordered the wrong size or item, don’t worry — we’ve got you covered.
Simply check if your order is eligible for a return, then email us at info@monde-fashion.com and our team will guide you through the next steps.
How Quickly Do You Respond To Emails?
We aim to respond to all emails within 8 business hours. Our team is ready to assist you as quickly as possible.
Free Premium Shipping
Enjoy free premium shipping on all orders—no hidden fees! Fast delivery right to your doorstep.
24/7 Customer Support
Our customer service team is always ready to assist you. Reach out anytime for help and support.
Secure Checkout
Pay securely with trusted options like Apple Pay, Credit Card, Shop Pay, PayPal, and more.
Hassle-Free Returns
Changed your mind? We offer hassle-free returns within 30 days for all full-priced items.