Contact information

Admin office

Business Address:
Box C9008
Strevelsweg 700 303
3083AS Rotterdam
The Netherlands

Email: info@monde-fashion.com

Customer Service

Opening Hours: Working days 09:00AM to 06:00PM (CET)
Saturday 09:00AM to 05:00PM
Sunday 09:00AM to 04:00PM
Email: info@monde-fashion.com
Response Time: Within 24 hours on business days

Contact by Topic

General inquiries: info@monde-fashion.com
Orders & shipping: info@monde-fashion.com
Returns & exchanges: info@monde-fashion.com
Complaints: info@monde-fashion.com

Legal Information

This website is operated by Monde Fashion, a sole proprietorship registered with the Dutch Chamber of Commerce under number 96672536. All agreements, transactions, and disputes are governed exclusively by Dutch law.

Consumers within the EU may use the Online Dispute Resolution platform provided by the European Commission: https://ec.europa.eu/consumers/odr

Privacy & Data Protection

For questions regarding privacy and the processing of personal data, please contact us at:
Email: info@monde-fashion.com

Our full privacy policy is available on our website.

FAQ

Do you offer free shipping?

Great news! We now offer FREE shipping on all orders to the UK! No hidden fees, just fast, reliable delivery right to your doorstep. Shop now and take advantage of this special offer

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

Orders are processed within 1–2 business days. Once processed, delivery will take approximately 5–7 business days. Delivery details will be provided in your confirmation email.

What sizes do you offer?

We offer sizes ranging from XS to XL for most of our items. You can find detailed sizing information on each product page under the “Size Chart” tab.

Are your clothes ethically made?

Yes, we work with ethical manufacturers and prioritize sustainability throughout our supply chain.

Can I change my order after placing it?

We process orders quickly, but if you need to make changes, contact us within 1 hour of placing the order. After that, we can't guarantee modifications.

Our customer support is available Monday to Friday: 08:00 AM - 08:30 PMAverage answer time: 4h

GET IN TOUCH

Free shipping

We offer free shipping on all orders within the UK.

Need help?

Our customer service team is here to help you.

info@monde-fashion.com

Secure checkout

Pay securely via Apple pay, Creditcard, ShopPay, AfterPay, and many others.

Company information